Data Management Solutions
We Manage Large Volume of Data
FHR has invested heavily in best-in-class technology to automate the data entry process. We have the equipment, software and our personnel are trained in OCR and ICR technologies as part of their data entry solutions. We currently handle a million documents a year and serve clients from across India and around the world – round-the-clock. We have helped improve data management capabilities and opened new vistas for expansion and profitability for them.
Our Solutions to Data Processing & Management
Planning
Good planning up front avoids poor quality at the end. Our Project Managers consult with each client to understand exactly how the data output will be used to improve your business. Then we work with you to develop project specifications, output formats, and project schedules.
The most important task is to determine exactly how you will use the output to achieve an organizational goal. This includes understanding your deadlines and project budget. We examine the source documents and determine the most effective method to extract the information. We suggest an output format (database, text file, new documents, etc.) and write clear data entry and project specifications and instructions for our staff.
Testing
Before we begin full production for any project, we perform tests to assure the final results are exactly what the customer wants. Testing usually uncovers any quality or production issues, and lets the customer see the actual output and how it can be used.
Technology
Computer software can help verify accurate data entry. We use field validation, table lookups, consistency formulas, and logic rules. Validation tables are used to assure that only acceptable data is entered. For example, one project required entering local districts in a county database. We set up a table with the acceptable district names. Data entry operators only needed to type the first few letters and the computer filled in the rest. The computer forced the correct spelling. This is a simple example. Others include checking zip code, city and state against the Postal Service database.
Double Entry Keying
One proven tactic to guarantee accuracy is double keying the data. Two independent data operators type the same data. The computer compares the results and notifies the operator if the two resulting databases are different. An independent operator can then decide what the correct data is. If the source documents are illegible, we identify the problem and send the customer a list of documents they should look at to get the correct information.
Training
We constantly provide training to new and long time employees to achieve high accuracy. For the most complex projects, our staff receives training to make decisions when entering data, such as identifying unique forms or searching a document to locate the correct information among possible fields or choices.
Quality Assurance
Quality means that the finished product meets your accuracy, format and deadline requirements. The data has to work in your system to give you useful information. We develop a quality assurance program for each project. The QA system includes procedures and schedules for data entry, validation checking, random quality checks, and output delivery.
IT Infrastructure
- We use the latest technologies to provide the best possible results to our clients.
- Dedicated lease line connectivity for hi speed internet access.
- Best possible FTP (File Transfer Protocol) software for easy download and upload of Data files.
- Power supply back up (UPS/Generators).
- Multiple servers with Windows Server (2000/2003) and also hi-spec backup servers.
- Latest generation Intel workstations.
- Implementation of all kinds of latest database software’s.
- Well trained Quality Check Operators, High Speed Scanners & Printers.
- Latest technology Routers & Firewalls for data security.